Shipping Policy – Shinenovas
Effective Date: March 20, 2025

At Shinenovas, we strive to provide timely and reliable shipping to ensure your products reach you in perfect condition. Below is a detailed overview of our shipping policy to guide you through the shipping process.

1. Shipping Locations
We currently offer shipping within the United Kingdom and select international locations. Please check our website for available countries and shipping options during checkout.

2. Shipping Methods and Delivery Times
We offer a variety of shipping methods depending on your location and preference. Estimated delivery times are as follows:

  • Standard Shipping: 3-7 business days
  • Express Shipping: 1-3 business days (for UK orders only)
    Shipping times may vary depending on the destination and carrier service.

Please note that delivery times are estimates and not guaranteed. Delays may occur due to unforeseen circumstances such as weather conditions, holidays, or carrier issues.

3. Shipping Costs
Shipping fees are calculated at checkout based on the delivery address and the selected shipping method. You will see the final shipping cost before completing your order.

  • Free Shipping: We offer free standard shipping on orders over £50 (within the United Kingdom).
  • International shipping costs will vary depending on the destination.

4. Order Processing
All orders are processed and shipped within 1-3 business days from the date the order is placed. However, processing times may vary depending on product availability and other factors. Once your order has been shipped, you will receive a shipping confirmation email with tracking details.

5. Tracking Your Order
Once your order is dispatched, you will receive a tracking number via email to monitor the progress of your shipment. You can track your order on the courier’s website using the tracking number provided.

6. International Shipping
For international orders, please be aware that customs duties, taxes, or additional fees may apply upon arrival at the destination country. These charges are the responsibility of the customer and are not included in the shipping cost at checkout.
If you have any questions about international shipping rates or customs policies, please contact us at contact@shinenovas.xyz.

7. Address Accuracy
Please ensure that the shipping address provided during checkout is accurate and complete. Shinenovas is not responsible for any delays or issues caused by incorrect or incomplete shipping information.

8. Shipping Delays
While we aim to fulfill orders promptly, shipping delays may occur due to circumstances beyond our control, such as natural disasters, carrier issues, or customs processing. Shinenovas is not liable for any delays caused by these factors.

9. Lost or Damaged Shipments
In the rare event that your order is lost or damaged during transit, please contact us within 7 days of receiving your shipment or the expected delivery date. We will assist you in resolving the issue, including processing a claim with the carrier if necessary.

  • If your package is lost in transit, we will either replace the product or issue a refund after an investigation by the shipping carrier.

10. Contact Us
If you have any questions or concerns regarding our shipping policy, please feel free to reach out to us: